Students

Documentum services (D2, Webtop, and Records) will be unavailable August 5 from 12 p.m.- 1 p.m.

stephane.boivin@mcgill.ca — Mon, 09 Jun 2025 17:25:34 +0000

Documentum services, including D2, Webtop, and Records, will be unavailable on Tuesday, August 5, 2025, from 12 p.m. to 1 p.m. due to scheduled system maintenance.

This work is necessary to ensure the continued performance and reliability of IT resources across the organization.

Who is affected

Anyone who uses a D2 space or accesses documents through the Documentum platform will be unable to upload or retrieve files.

What to do

If you have work that requires access to Documentum, please plan accordingly.

Some users may be unable to browse the web from home

kristin.mueller-heaslip@mcgill.ca — Tue, 05 Jul 2022 14:03:00 +0000

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.

If you are affected, please contact the IT Service Desk for assistance.

Updates will be shared as they become available. We appreciate your understanding.

The brand new “It Takes All of Us” course completion Award!

stephane.boivin@mcgill.ca — Wed, 23 Jul 2025 19:38:05 +0000

Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.

More information

Scheduled wireless maintenance July 24-25

james.c.martin@mcgill.ca — Tue, 22 Jul 2025 20:49:34 +0000

Wireless maintenance will take place from Thursday, July 24 at 8 p.m., to Friday, July 25 at 8 a.m. This update includes important bug and security fixes to ensure network stability.

The following access will be affected:

Report suspicious emails from your McGill Inbox

stephane.boivin@mcgill.ca — Mon, 14 Jul 2025 14:20:47 +0000

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.

The IT statistics and project dashboard are now available!

stephane.boivin@mcgill.ca — Mon, 02 Jun 2025 17:49:08 +0000

Français ci-dessous

IT Services strives to create seamless and engaging digital experiences for the McGill community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

Office 365 Forms and Surveys

sara.distefano@mcgill.ca — Thu, 05 Jun 2025 19:03:38 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

LTL 13 - MS Booking

sara.distefano@mcgill.ca — Thu, 05 Jun 2025 18:59:39 +0000

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

LTL 13 - MS Booking

uma.viswanathan@mcgill.ca — Wed, 22 Jun 2022 19:24:37 +0000

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

Creating accessible documents in Microsoft 365

andrew.collier@mcgill.ca — Thu, 14 Mar 2024 17:48:24 +0000

NOTE: This course will be held remotely via MS Teams. You will be provided information on how to attend once you register.

IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible !

jessica.jones2@mcgill.ca — Thu, 28 Mar 2024 19:54:23 +0000

As McGill’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the McGill community. From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2024 IT Services Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

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Have you spotted these clues in your McGill email?

james.c.martin@mcgill.ca — Mon, 20 Jan 2025 21:46:13 +0000

Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your McGill email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips

Resolved: Copilot file upload limit

sara.distefano@mcgill.ca — Wed, 26 Feb 2025 18:28:08 +0000

Resolved.

Please be advised that MS Copilot chat is only allowing file uploads up to 1MB at this time. Microsoft is investigating the matter, and we will communicate any updates we receive.

LTL 2 - Office 365 Forms and Surveys

andrew.collier@mcgill.ca — Mon, 31 Jan 2022 18:31:38 +0000

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

Secure version of Microsoft Copilot available to McGill community!

jessica.jones2@mcgill.ca — Thu, 27 Jun 2024 18:01:49 +0000

McGill offers a secure version of Microsoft Copilot that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with the Microsoft Copilot AI chatbot, you can: