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Documentum services (D2, Webtop, and Records) will be unavailable August 5 from 12 p.m.- 1 p.m.

Documentum services, including D2, Webtop, and Records, will be unavailable on Tuesday, August 5, 2025, from 12 p.m. to 1 p.m. due to scheduled system maintenance.听

This work is necessary to ensure the continued performance and reliability of IT resources across the organization.听

Who is affected听

Anyone who uses a D2 space or accesses documents through the Documentum platform will be unable to upload or retrieve files.听

What to do听

If you have work that requires access to Documentum, please plan accordingly.听听

Classified as: scheduled maintenance; IT systems unavailable/issues; IT Alerts
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Published on: 28 Jul 2025

The brand new 鈥淚t Takes All of Us鈥� course completion Award!

Starting July 29th, 2025 , you will receive an award when you complete the 鈥淚t Takes All of Us鈥� course鈥� in myCourses.

More information

Classified as: IT Announcements; myCourses updates
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Published on: 23 Jul 2025

Scheduled wireless maintenance July 24-25

Wireless maintenance will take place from听Thursday, July 24 at 8 p.m., to Friday, July 25 at 8 a.m.听This update includes important bug and security fixes to ensure network stability.

The following access will be affected:

Classified as: IT Alerts, IT Announcements, staff, faculty
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Published on: 22 Jul 2025

Report suspicious emails from your McGill Inbox

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you鈥檙e using the desktop app, mobile app, or Outlook on the web.

Classified as: Cybersecurity, Data Privacy
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Published on: 16 Jul 2025

The IT statistics and project dashboard are now available!

Fran莽ais ci-dessous

IT Services strives to create seamless and engaging digital experiences for the McGill community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

Classified as: IT Services
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Published on: 2 Jun 2025

Ban of DeepSeek on McGill devices / Interdiction d'utilisation de DeepSeek sur les appareils de McGill

This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publi茅 au nom de Paul Chamberland, Dirigeant Principal de l鈥橧nformation & Vice-recteur associ茅, Service des TI.

Le fran莽ais suit.

Dear members of the McGill community,

Classified as: IT Alerts, DeepSeek, Data security, IT Announcements
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Published on: 14 Apr 2025

Have you spotted these clues in your McGill email?

Attackers, scammers, marketers: these days they鈥檙e all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your McGill email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips

Classified as: phishing, IT Announcements, IT Announcement, Cybersecurity
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Published on: 24 Jan 2025

Learn how to use Copilot AI module now on myCourses

Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.听听Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you鈥檒l be well-equipped to use Copilot productively and responsibly.

Classified as: Microsoft Copilot, IT Announcements, IT Announcement
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Published on: 14 Jan 2025

Microsoft 365 license deactivation warnings

听

IT Services recently migrated many Webex softphone users to Teams Phone.

As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.

All McGill faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the type of Microsoft 365 license assigned to some users.

Classified as: read.ai, IT Announcements, IT Announcement
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Published on: 13 Dec 2024

Do not use Read.AI for McGill purposes

La version fran莽aise suit.

We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by McGill faculty and staff. The bot uses generative AI to create a text summarizing a meeting鈥檚 discussions and decisions; it then shares a link to that document with all participants.

黄片荔枝视频 must vet all IT solutions to ensure they safeguard data privacy and security. Read.AI has not been approved for teaching, research, or administrative activities at the University.

Classified as: read.ai, IT Announcements, IT Announcement
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Published on: 10 Dec 2024

The McGill Classroom A/V Instructions application is getting a makeover and a new home!

The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the on December 13th, 2024.听

Classroom audiovisual information will now be available on a platform the community is familiar with. You鈥檒l also be accessing it more securely with single sign-on (SSO) and two-factor authentication (2FA).

Classified as: audiovisual, Classroom Audiovisual Support, Audiovisual Support, IT Announcements, IT Announcement, myCourses
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Published on: 6 Dec 2024

Staff Directory decommissioned 鈥� Staff to update/review Workday information

As of January 31, 2025, McGill IT Services has decommissioned the McGill Staff Directory. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.听听

Classified as: staff directory, staff, IT Announcements, IT Alerts, workday
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Published on: 4 Dec 2024

Mural login now using Single Sign-On (SSO)

We are excited to announce that we've enabled Single Sign-On (SSO) on听听for a seamless and secure login experience.

Action required: Please log out of your Mural account and log back in using SSO. This will ensure uninterrupted access and a smoother process for future logins.

听

Classified as: Mural
Category:
Published on: 27 Nov 2024

Microsoft Teams update: Private Teams only for enhanced security!

Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public option will be unavailable (greyed out), as shown below:

Greyed out MS Teams public option

Classified as: IT Alerts, IT Announcements, IT Announcement, collaboration, *Communication & Collaboration Tools
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Published on: 14 Nov 2024

Boost engagement in your PowerPoint presentations with Microsoft Forms!

Exciting news for Office 365 users! Microsoft Forms is now seamlessly integrated with PowerPoint, allowing you to incorporate live polls, quizzes or surveys directly into your slides. This powerful, easy-to-use feature is free and perfect for gathering real-time feedback and boosting engagement in any setting, from lectures to group projects!

Make your presentations dynamic, collaborative and impactful! With MS Forms, it鈥檚 easy to bring your audience into the experience, enabling instant engagement and interaction. Get started today and take your presentations to the next level!

Classified as: IT Alerts, IT Announcements, IT Announcement, collaboration, *Communication & Collaboration Tools
Category:
Published on: 14 Nov 2024

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